Shipping and Delivery Policy

IThank you for choosing to shop with us! This Shipping and Delivery Policy outlines the terms and conditions governing the shipping and delivery of products purchased through our ecommerce platform. Please read this policy carefully before placing your order to understand how we handle shipping and delivery.

1. Order Processing:
a. Once you place an order, we will process it within 3-7 business days (Minimum 3 Business Days to Maximum 7 Business Days). Business days exclude weekends and public holidays.
b. Order processing includes verification of payment, product availability, and packaging preparation.

2. Shipping Methods:
a. We offer multiple shipping methods based on your location and the nature of the products ordered.
b. Shipping methods may include standard shipping, express shipping, or other options provided by our shipping partners.
c. The available shipping methods for your order will be displayed during the checkout process.

3. Shipping Costs:
a. Shipping costs are calculated based on various factors, including the weight, dimensions, destination, and shipping method chosen for your order.
b. The applicable shipping charges will be displayed during the checkout process before you make the payment.

4. Delivery Timeframe:
a. Delivery timeframes vary depending on the shipping method selected and the destination of the package.
b. Estimated delivery dates will be provided to you during the checkout process and in the order confirmation email.
c. Please note that these delivery timeframes are estimates and not guaranteed delivery dates. Delays may occur due to factors beyond our control, such as weather conditions or logistical issues with the shipping carrier.

5. International Shipping:
a. We offer international shipping to select destinations.
b. International shipments may be subject to customs duties, taxes, and other import fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping prices.
c. Please check with your local customs office for information on any applicable fees before placing an order.

6. Order Tracking:
a. Once your order is shipped, we will provide you with a tracking number and a link to track your package.
b. You can track your order by visiting our website and entering the provided tracking number.

7. Undeliverable Packages:
a. In the event that a package is undeliverable due to an incorrect address or unavailability of the recipient, the package may be returned to us.
b. If your package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply.

8. Order Cancellation or Modification:
a. If you need to cancel or modify your order, please contact our customer support team as soon as possible.
b. Once an order is shipped, it cannot be canceled or modified. In such cases, you may need to return the package following our Returns and Refunds Policy.

9. Damaged or Defective Products:
a. If you receive a damaged or defective product, please contact our customer support team within 2 days of delivery.
b. We may request supporting evidence, such as photographs, to assess the damage or defect.
c. Depending on the situation, we will offer a replacement, refund, or other appropriate resolution.

10. Holidays and Force Majeure:
a. During holidays or in the event of unforeseen circumstances beyond our control (force majeure), there may be delays in order processing and delivery.
b. We will make every effort to keep you informed about any such delays and their impact on your order.

11. Contact Information:
If you have any questions or need assistance regarding our shipping and delivery policy, please contact our customer support team through the provided contact information on our website.

Please note that this policy is subject to change without prior notice. The version posted on our website at the time of your order will apply.